SMS Terms & Conditions

Last updated: August 12, 2026

Program description

Cordova Cleaning Co., LLC sends operational text messages to its cleaning staff, subcontractors, and customers who have provided their mobile number and agreed to receive them. Messages include work assignment notifications, confirmation requests, schedule reminders, and service updates. This is not a marketing program.

Consent and opt-in

Staff and subcontractors provide their mobile number and consent during onboarding. Customers provide their number when requesting or booking services. Consent to receive text messages is not a condition of purchase or employment.

How workers opt in

1. Signed consent form at onboarding. Every new cleaner completes and signs our written SMS Consent Form (available in English and Spanish); signed copies are retained in the worker’s employment file. The form is reviewed with the worker using the following statement:

“As part of your work with Cordova Cleaning, we can send you automated text messages about your cleaning assignments: new job notifications with a link to accept or decline each job, and schedule reminders the day before each cleaning. You will typically receive 2–10 messages per week depending on your schedule. Message and data rates may apply. You can reply HELP for help or STOP to opt out at any time. Our SMS terms are at cordovacleaningco.com/sms-terms.html and our privacy policy is at cordovacleaningco.com/privacy.html. Do you agree to receive these messages — yes or no?”

Only after an explicit “yes” is the worker’s number enrolled. Their first text message confirms enrollment.

2. Opt-in by text. Workers may also text START to (346) 637-4129. They receive a confirmation reply describing the service, message frequency, rates disclosure, and HELP/STOP instructions.

Message frequency and rates

Message frequency varies based on your work schedule or service activity. Message and data rates may apply according to your mobile carrier plan.

Opting out and help

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

See our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.